Management Services

At Royal American Management, Inc., (RAM) we specialize in the management of affordable housing and conventional properties. Please read below for more information on each.

Affordable Housing Division

The Royal American Management Affordable Housing Division manages affordable housing that falls under the umbrella of the U.S. Department of Housing and Urban Development (HUD)and the U.S. Department of Agriculture (USDA) Rural Development, formerly the Farmers Home Administration, financed at subsidized rates to provide safe, sanitary housing to low-income families. The properties are variously managed under the provisions of Section 515 and Section 8 of the U.S. Code and the Housing Credit Program of the Internal Revenue Service.

RAM operates these properties through a Vice President who manages both the HUD and RD Branches with the assistance of four Regional Managers, two HUD and RD Specialists, and a five-member administrative staff all located at the Panama City Corporate Office. Several Area Managers operate at the site level for training and direct supervision of site staff. The Division is supported by other corporate staff Divisions such as Maintenance, Tax Credit/Compliance, Resident Relations, Human Resources, Risk Management, Accounting, and Management Information System Analysts.

Conventional Division

With professional insight and innovation that is only achieved through extensive knowledge of and experience in the Property Management Industry, the expertise of the RAM Conventional Division corporate staff guides the management of a variety of quality apartment homes ranging from lavish resort-type to quaint affordable apartment communities as well as senior affordable communities, congregate living communities, and assisted living facilities—thus serving a very diverse housing market through out the Southeast for over twenty years.

The Division’s corporate staff structure, which includes a vice president, regional vice presidents, regional managers, area managers, and administrative specialists, allows for daily hands-on management contact with each property within the portfolio thereby providing the support and discipline necessary for the successful daily operations of each property. The Division’s ability to immediately access the expertise of the Corporate Support Divisions for real-time accounting reports, professional maintenance, tax credit/compliance, human resources, risk management, and property marketing advice and recommendations enhances its ability to quickly ascertain the answers to any questions, resolve issues, and serve the community owner/developer and the residents in a timely and satisfactory manner.

The Conventional Division’s goal is to create a sense of pride and belonging for each community resident and their family members by providing them with a safe, affordable apartment home to include tailored neighborhood activities, outstanding maintenance services, and sparkling clean amenities.